Terms and Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you and Corvidae Limited (New Zealand) ("Corvidae", "we", "us", "our") relating to your access to and use of Lernoa (the "Service").

By accessing or using the Service, you agree to these Terms. If you do not agree, you must not use the Service.

2. Description of the Service

Lernoa is an AI study platform. It turns your documents or topics into structured courses, and helps you build, import, and study flashcard decks so you remember what you learn. The Service includes:

• AI-generated courses: chapters, quizzes, a final exam and flashcards, built from a document you upload or a topic you enter; your first full course is free, then credits
• Studying your courses: reading, quizzes and listening to narration that exists (free), and AI chat about the content within a daily allowance (free)
• Audio narration: the first chapter of every course is narrated free (up to a daily limit); audio for any other chapter costs 2 credits, once
• A private library for your uploaded documents (PDF/DOCX), within fair-use limits (free)
• A spaced-repetition study engine that schedules your reviews (free)
• Unlimited manual decks and cards (free)
• Importing from Anki and CSV, and exporting your decks (free)
• Cross-device sync, study modes, stats and streaks (free)
• AI deck generation from a topic, document or highlighted passage; your first complete deck is free, then credits
• Certification preparation: a free first course for every certification (in full, with its quizzes and final exam) and, where the certification has an exam simulator, a 10-question sample, with the full course collection, the exam simulator or a bundle of both unlocked once with credits
• An Exam Pass: a single payment for three months of AI generation at the Lite and Standard quality levels, counted by fair use instead of credits (see 4.8)
• Lernoa Certificates: a certificate you can earn for a course that Lernoa's AI built for you, by finishing every chapter, putting in the study time and passing a certificate exam; earning, retaking, downloading and sharing it are free (see 6.2)
• An installable web app (PWA) that works on any modern phone

Lernoa is a study tool, not a source of authoritative information. AI-generated courses, quizzes and cards may contain errors. Do not rely on Lernoa for medical, legal, financial, or other professional decisions; verify anything that matters against an authoritative source.

3. User Accounts

3.1 Account Creation

To use the Service you must create an account, using your email and password or a third-party sign-in (Google or Microsoft). You agree to provide accurate information, keep your credentials secure, accept responsibility for activity under your account, and notify us promptly of any unauthorised access.

3.2 Eligibility

You must be at least 16 years old to use the Service. By creating an account, you represent that you meet this age requirement.

3.3 One account per person

Each person may have only one Lernoa account. You may not create, buy, share or use additional accounts, for example to collect extra free, trial, referral or sharing-reward credits, to invite yourself, or to get around a limit, a restriction or a suspension.

If we reasonably believe that one person is using more than one account (for example because the accounts share a device, network, payment details or invitation links), we may, without prior notice:

• turn off AI features (such as course and deck generation, AI chat and audio narration) on any or all of those accounts;
• withhold or remove free, trial, referral and sharing-reward credits obtained through them, and decline further credit purchases on them;
• suspend or close the additional accounts.

An account whose AI features are turned off can still sign in, study, and export the decks and courses it already holds, and you can delete it at any time. Sharing a network with other people (a household, school or workplace) is not in itself a breach of this rule. If you think we have got it wrong, contact [email protected] and we will review it.

4. Credits, Pricing, and Payments

4.1 What's free

Your own learning is free for every account, with or without credits: uploading and importing your own documents, manual decks and cards, reading, notes and highlights, reviews, the spaced-repetition engine, cross-device sync, all study modes, Anki and CSV import and export, and stats and streaks. There is no subscription and no time limit on studying, and an empty wallet or a used-up free allowance never stops you from using your own documents. Uploading and reading your own documents is free within fair-use limits, and AI chat about a course or document is free within a daily allowance. Turning your document into an AI course or flashcards uses your free first course and deck, or credits (see 4.2 and 4.6). Every certification has a free first course and, where it has a simulator, a free sample, and the rest is then unlocked with credits (see 4.5). We reserve the right to modify features, but we commit that unlimited manual decks and the spaced-repetition engine remain free.

4.2 Credits

• Credits pay for AI generation, for audio narration of chapters after a course's first (see 4.6) and for certification unlocks (see 4.5). At the Standard AI quality level, 1 credit builds 1 course chapter; the other quality levels use fewer or more credits per chapter, and the Premium and Frontier levels become available with your first credit purchase. 1 credit generates 1 deck of up to 25 cards. These are the current rates; the app always shows the exact cost before you generate or unlock.
• The Exam Pass (see 4.8) is not credits: for three months it covers AI generation at the Lite and Standard quality levels under fair use, and the Premium and Frontier levels and certification unlocks still use credits.
• Purchased credits never expire.
• Free credits expire. Every free credit we grant from the start date of the new offer (the date this version of the Terms took effect) expires 30 days after it is granted, and any of it still unspent then is removed. This covers credits we grant at our discretion and referral credits (see 4.7).
• Credits issued before the start date keep their original terms. Credits granted before the start date keep the terms they were given: starter credits and any referral or reward credits do not expire, and a signup trial bonus stays valid for 30 days from the date it was added to the account. We may end any free offer at any time; doing so never affects credits already added to an account.
• Starter credits. Accounts created from the start date are given 3 free credits when the account is created. Like every other free credit they expire 30 days after they are granted, and any of them still unspent then is removed. Once you verify your account you also get the free first course and deck described in 4.6, which do not use the starter credits.
• If a generation or an unlock fails for a technical reason and returns no usable course, deck or access, the credits are returned. Systematically abusing this to obtain free generations may be investigated.
• Referral rewards are paid when the friend you invited makes their first purchase (see 4.7).
• Credits are personal to your account, are not transferable, and have no cash value except as required by law.

4.3 One-off payments: nothing auto-renews

• All prices are in New Zealand dollars and include GST.
• Credit packs and the Exam Pass (see 4.8) are one-off purchases. Nothing you buy from us auto-renews, and we never store a recurring billing authority.
• Payments are processed by Stripe; we do not store your full card details.
• We may change pricing for future purchases at any time; changes never affect credits you already own.
• Certification unlocks are one-off payments in credits (see 4.5). Nothing renews, and an unlock is not charged again.

4.4 Refunds

Credits for failed generations are always returned (4.2). For purchase refunds, contact us within 14 days of purchase. If you have used only a small portion of a pack, we will generally refund the purchase. Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

4.5 Certification courses, simulators and bundles

Every certification in the catalogue has a free preview: its full outline, one free first course in full (every chapter with its quizzes and the final exam) and, where the certification has an exam simulator, a curated 10-question sample with answers and explanations. The full course collection, the exam simulator (where there is one), or a bundle of both are unlocked with a one-off payment in credits.

• The price in credits, your balance, any shortfall and exactly what the unlock contains are shown before you confirm. Catalogue prices are in credits only; money prices apply only when you buy a credit pack.
• An unlock gives lasting access to what it covers: no renewal, and no charge to study it again. Deleting and re-adding the content does not remove your access.
• If you already own one part of a certification, the app offers only the other part, at its own price; the bundle is offered when you own neither.
• If an unlock fails for a technical reason, the credits are returned.
• A certification course from the catalogue can only be accepted through sharing by someone who has unlocked it.
• Spending credits on an unlock does not by itself unlock the Premium and Frontier AI quality levels; buying a credit pack does.
• Certification content you already had, and simulators you already unlocked, before the start date keep the access they had.

4.6 Free first course and deck, allowances and planning limits

• Once you verify your account, your first full AI course and your first complete AI flashcard deck are free. The free course can be built from a topic, from your own document, or as the first course of an AI learning path, and includes every chapter, its quiz, the final exam and the course's flashcards. There is one free course and one free deck per account, up to a size limit the app shows (a longer course or a bigger deck is built with credits and leaves the free one available). Deleting a draft or retrying does not reset them. They are allowances, not credits, and are separate from your credit balance.
• Audio narration: the first chapter of every course you build has free audio, up to a daily limit. Audio for any other chapter costs 2 credits once per chapter (the app shows the price and asks before it charges, and the chapter's audio is then yours in any voice); listening to audio that exists is always free, and narration of certification courses is shared and free.
• Planning a course before you build it is free but limited. For new requests, an account without credits or a purchase can create one plan and ask for one AI revision, and every account has daily limits on drafts, questions and plans. We also cap total free AI use per day, and may pause the free course, the free deck and free planning when that cap is reached.
• AI chat about a course or document is free within a daily allowance. For content you generate or acquire from the start date, the allowance is small and shared across your courses and documents, and answers use only content you can access.
• None of these limits stops you from uploading, importing, reading, reviewing or syncing your own documents.

4.7 Referral rewards

We do not currently offer rewards for sharing posts. Rewards claimed before they ended are honoured on their original terms.

• If you invite a friend with your code or link, you and your friend each receive the referral reward (10 free credits at the time of writing) when your friend makes their first purchase of a credit pack or Exam Pass. Nothing is paid when they sign up.
• The code must be on their account before that first purchase, and can be added only within 3 days of creating the account.
• The referral reward is withdrawn from both people if that first purchase is fully refunded.
• You can earn the referral reward for up to 25 friends.
• Reward credits expire 30 days after they are granted.
• Inviting yourself, or collecting rewards through additional accounts (see 3.3), does not count, and we may withhold or remove them.

4.8 Exam Pass

The Exam Pass is a single payment that covers AI generation at the Lite and Standard quality levels for three months, counted by fair use instead of credits.

• What it covers. While your Exam Pass is active, building a course, generating a deck, extracting flashcards, editing a chapter with AI and using AI in My exam preparation at the Lite or Standard quality level, and preparing a chapter's audio, are counted against the Exam Pass instead of using credits. It does not cover the Premium and Frontier quality levels or certification unlocks, which are not part of the Exam Pass and always use credits.
• Fair use. An Exam Pass allows up to 25 AI actions a day and 400 AI actions in total. One AI action is one course built, one deck generated, one set of cards extracted, one chapter's audio prepared, one chapter edited with AI or one AI request in My exam preparation (writing or editing questions, suggesting answers, or a collection picture that would otherwise use credits). When you reach the limit for the day, further actions that day use your credits as usual, and the daily limit starts again the next day. When you reach the total, further actions use your credits as usual. An action that would use credits needs enough credits to start. If an action fails for a technical reason and returns no usable result, it is not counted.
• Three months, one payment. The Exam Pass lasts three months from the date it is bought. It does not renew, and no further payment is taken.
• Buying again extends it. If you buy an Exam Pass while one is active, the new three months start when the current one ends.
• When it ends. Everything you made with it stays yours and stays free to study, and any credits you hold still work. Buying an Exam Pass also makes the Premium and Frontier quality levels available to your account, like a credit pack does; those levels use credits.
• Refunds. Refund requests follow 4.4. If an Exam Pass is refunded in full, it ends when the refund is made. A partial refund does not change it.
• The Exam Pass is personal to your account, is not transferable, and has no cash value except as required by law.

5. Acceptable Use

You agree NOT to:

• Create or use more than one account per person, or use accounts to obtain extra free, trial, referral or reward credits (see 3.3)
• Use automated systems (bots, scrapers) to access the Service or bulk-generate decks
• Create, import, or generate decks that infringe copyright, or that contain unlawful, harmful, or misleading content
• Attempt to reverse engineer, decompile, or extract source code
• Interfere with or disrupt the Service or servers
• Upload malicious code or harmful materials
• Resell, redistribute, or commercialise the Service without authorisation
• Violate any applicable laws or the rights of others

We may investigate suspected misuse and may suspend or terminate access to protect the Service, its users, and our rights.

6. Your Content

6.1 Your decks

You retain all rights to the decks, cards and personal data in your account. You grant us a limited licence to store and process them solely to provide the Service (including syncing, studying, and, at your request, AI generation). This licence ends when you delete your data or account. AI generation prompts are processed per-request and not retained by the AI provider (see our Privacy Policy).

6.2 Lernoa Certificates

A Lernoa Certificate is a document we issue to you when you have finished every chapter of a course that Lernoa's AI built for you in your account, put in the required active study time and passed that course's certificate exam. It certifies only that you did these things on Lernoa. It is for a self-paced course built with Lernoa AI and an online exam taken without supervision. It is not an accredited qualification, licence or professional credential, and it is independent of any vendor or exam body.

• Imported courses, hand-written courses, courses received through a share link and certification prep courses cannot earn a certificate. One certificate can be issued per course.
• The name on the certificate must be your own. You confirm it when the certificate is issued, and it is then fixed. If it contains a mistake, contact support.
• Every certificate has a certificate ID and a QR code, and a verification page at lernoa.com/verify that anyone can open from the day the certificate is issued. What the page shows is described in our Privacy Policy. You can switch verification off at any time, and the page then shows nothing about you.
• We may refuse a course title or name that we consider offensive or misleading, for example one that poses as an official credential, degree or licence, and may ask you to rename the course.
• We may withdraw (revoke) a certificate that was obtained by misuse, for example false study time, sharing an account, or someone or something else sitting the exam. The verification page of a withdrawn certificate says that it has been withdrawn.
• The questions in certificate exams are written by AI and checked by a second AI pass. They can still contain mistakes. You can report a question after the exam, and a question confirmed as faulty is removed from the score of that attempt.
• Earning, retaking, downloading and sharing a certificate cost nothing. Building the course itself may use credits, as set out in section 4.

7. AI-Generated Content: Disclaimers

• AI-generated cards are drafts and can contain factual errors, omissions, or outdated information. You can edit every card before or after you study it.
• You are responsible for verifying anything that matters. For study that counts, check cards against your course materials or an authoritative source.
• Certificate exam questions are written by AI and checked by a second AI pass. They can contain mistakes. If you think a question is wrong, report it after the exam (see 6.2).

8. Service Availability

The Service is provided "as is" and "as available". We do not guarantee uninterrupted or error-free operation, specific learning outcomes, or compatibility with every device. The Service relies on third-party providers (AWS hosting, AI generation via Amazon Bedrock running AI models from Anthropic, Amazon and OpenAI, reading scanned documents via Amazon Textract, audio narration via Amazon Polly, Stripe payments, Cloudflare Turnstile); we are not responsible for their availability but choose reputable providers with appropriate safeguards.

9. Limitation of Liability

To the fullest extent permitted by law, Corvidae will not be liable for any indirect, incidental, special, or consequential damages; loss of data or profits; or outcomes arising from reliance on AI-generated content. Our total aggregate liability arising out of or in connection with the Service will not exceed the amount you paid us in the 12 months preceding the event giving rise to the claim, or NZD $100 if you have paid nothing in that period.

Nothing in these Terms limits rights you have under New Zealand consumer law (including the Consumer Guarantees Act 1993) or other applicable laws that cannot be excluded.

10. Termination

You may delete your account at any time, one tap in Settings, which also deletes your data. We may suspend or terminate access, or turn off particular features such as AI generation, for violation of these Terms (including section 3.3), fraud, or abuse. If we terminate your account other than for cause, we will refund the value of unused credits.

11. Changes to Terms

We may modify these Terms at any time. We will notify users of significant changes via email or through the Service. Your continued use after changes constitutes acceptance. We will never use a terms change to convert a one-off purchase into a recurring one.

12. Governing Law and Disputes

These Terms are governed by the laws of New Zealand. If you have a dispute with us, please contact us first. We genuinely try to fix things. Failing informal resolution, any legal action must be brought in the courts of New Zealand.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.

14. AI Assistant Integrations

You can connect your account to ChatGPT, Claude, or another AI assistant that supports the Model Context Protocol (MCP), through our server at https://mcp.lernoa.com. See our ChatGPT plugin help page and our Privacy Policy for how it works.

• The integration does not sell, offer, or promote credit packs or any other purchase. All purchasing and billing happen only on the Lernoa website and app.
• The integration does not access payment-card details and exposes no checkout tool.
• AI generation tools reached through the integration spend the same credit balance as generating in the app; the integration cannot add credits to your account.
• Content and actions available through the integration are governed by these Terms, including sections 5 (Acceptable Use), 6 (Your Content), and 7 (AI-Generated Content Disclaimers).
• ChatGPT and other third-party AI assistants are operated by their respective providers. Lernoa's integration with them does not imply any endorsement of Lernoa by OpenAI or any other provider, or of them by us.

15. Contact Information

For questions about these Terms, please contact us: